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File Format:	MS Word Document, PDF, Open Office ODT
Number of Pages:	24
Salespage:	Not Included
Download/Thank You Page:	Not Included
Included Graphics:	Cover Graphics
Cover Graphics:	JPG Several Sizes
Year Released/Circulated:	2011
Suggested Selling Price:	$17.00

Active Listening

Brand New High Quality Ebook, with High Quality Graphics!

Contents:

Legal Disclaimers & Notices . . . . . . . . . . 1
Contents . . . . . . . . . . . . . . . . . . .  2
Introduction . . . . . . . . . . . . . . . . .  3
Why It Is So Important To Actively Listen . . . 3
Common Barriers to Active Listening . . . . . . 5
Ignorance and Delusion . . . . . . . . . . . .  5
Reluctance . . . . . . . . . . . . . . . . . .  5
Bias and Prejudice . . . . . . . . . . . . . .  5
Subject Matter . . . . . . . . . . . . . . . .  5
Status of the Speaker . . . . . . . . . . . . . 5
How the Listener is Feeling . . . . . . . . . . 5
Time and Place . . . . . . . . . . . . . . . .  5
The Four Components of Active Listening . . . . 6
Acceptance . . . . . . . . . . . . . . . . . .  6
Empathy . . . . . . . . . . . . . . . . . . . . 6
Honesty . . . . . . . . . . . . . . . . . . . . 6
Specifics . . . . . . . . . . . . . . . . . . . 6
Improving Your Active Listening Skills . . . .  6
Reflective Listening . . . . . . . . . . . . .  10
Pitfalls to Avoid . . . . . . . . . . . . . . . 10
Conclusion . . . . . . . . . . . . . . . . . .  12


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